Triaga classifies every maintenance issue the moment your tenants report it — then runs every SLA timer across your portfolio, automatically. Stay legally compliant without lifting a finger.
Awaab's Law gives social landlords strict, statutory windows to investigate and repair. Miss them, and you face fines, claims, and tenants left in unsafe homes. Most teams discover a breach after it has happened.
Triaga sits between your tenants and your repairs team — turning chat into structured, prioritised, legally-tracked work.
A signed-in portal or a public link. No forms, no jargon — just chat. Triaga gathers location, severity, vulnerable occupants, and photos as it goes.
Category, severity, suggested title, and an Awaab's Law flag — all populated in seconds. Managers see a structured case, not a transcript.
Active, warning, breached, overdue. Managers assign contractors, message tenants, and close the case — with the audit trail capturing every step.
No forms. No copy-pasting. The structured issue on the right is assembled, field by field, as the tenant talks.
We've been quietly running in the background of UK property management for two years. Here's what that looks like.
“We caught two damp cases that would have breached Awaab's Law in our first month. Triaga paid for itself before we'd finished onboarding.”